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fax: +49 (0)2391 91796–30

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General Terms and Conditions

1. De­li­ve­ries and ser­vices
Our de­li­ve­ries, ser­vices and of­fers are ma­de so­le­ly on the ba­sis of the­se terms and con­di­ti­ons. The­se con­di­ti­ons shall al­so ap­p­ly to all fu­ture busi­ness re­la­ti­ons even if the con­di­ti­ons are not ex­press­ly agreed upon again. The­se con­di­ti­ons shall be con­si­de­red as ac­cep­ted by the cus­to­mer on re­ce­i­pt of our goods or ser­vices at the la­test. Coun­ter­c­laims on the part of the purcha­ser, re­fer­ring to their own ge­ne­ral terms and con­di­ti­ons, are her­eby re­jec­ted.

2. Of­fers — or­ders
Our of­fers in any form are wi­thout ob­li­ga­ti­on. Or­ders may be can­cel­led with our con­sent.

3. Pa­ck­a­ging
Pa­ck­a­ging shall be char­ged at cost pri­ce and shall not be ta­ken back.

4. Pri­ces
The pri­ces con­fir­med by us in wri­ting ap­p­ly ex works, ex­clu­ding VAT, and are ba­sed on cur­rent ma­te­ri­al pri­ces and wa­ge cos­ts. With chan­ges in mar­ket con­di­ti­ons, we shall be en­ti­t­led to char­ge at the pri­ce ap­p­li­ca­ble on the day of dis­patch. For immedia­te de­li­ve­ries, the in­voice shall ser­ve as or­der con­fir­ma­ti­on.

5. De­li­very time
The de­li­very times sta­ted are non-bin­ding but shall be ad­he­red to as far as pos­si­ble. Non-ad­he­rence to the con­di­ti­ons of pay­ment, sub­se­quent­ly dis­co­ve­r­ed credit pro­blems or un­re­a­son­ab­le im­pe­di­ments to de­li­very shall en­ti­t­le us to a com­ple­te or par­ti­al wi­th­dra­wal of our ser­vices.

In such an event, claims for da­ma­ges against us are ex­clu­ded. The de­li­very time shall on­ly com­mence when the de­tails of the or­der have be­en sett­led to the mu­tu­al sa­tis­fac­tion of bo­th par­ties and on is­sue of our writ­ten or­der con­fir­ma­ti­on. Any form of for­ce ma­jeu­re, such as fire, da­ma­ge to ma­chine­ry or any other in­ter­rup­ti­on of ope­ra­ti­ons, de­lays on the part of sup­pliers, in­dus­tri­al ac­tion, etc.) shall re­lease us from any agreed de­li­very date or, at our dis­cre­ti­on, from the ob­li­ga­ti­on to de­li­ver.

6. Quan­ti­ty de­li­ve­r­ed and pa­ck­a­ging
We re­ser­ve the right to make ex­cess or short de­li­ve­ries de­pen­ding on the si­ze of the item to be de­li­ve­r­ed by up to 15% for lar­ger item quan­ti­ties and by up to 30 % for smal­ler item quan­ti­ties.

7. Ship­ping
The items shall be ship­ped at the risk of the cus­to­mer even if de­li­ve­r­ed car­ria­ge paid. Whe­re no spe­ci­fic re­qui­re­ments re­gar­ding ship­ment have be­en set out in the purcha­se or­der, trans­por­ta­ti­on shall be ef­fec­ted at our best dis­cre­ti­on but wi­thout any ob­li­ga­ti­on on our part for the che­a­pest and qui­ckest me­thod of trans­port. We re­ject any lia­bi­li­ty for use of any spe­ci­fied ship­ping in­st­ruc­tions and any claim for reim­bur­se­ment of any dif­fe­ren­ces in freight cos­ts. We are li­able on­ly for the cor­rect dis­patch by our em­ployees.

8. No­ti­ce of de­fects
No­ti­ces of de­fects and nil no­ti­fi­ca­ti­ons shall on­ly be con­si­de­red wi­t­hin 8 days of re­ce­i­pt of the item by the cus­to­mer. Pri­or to dis­patch to a third par­ty, the item shall be in­spec­ted but shall other­wi­se be con­si­de­red as de­li­ve­r­ed ac­cord­ing to con­tract on its dis­patch from the works. In the event of ju­s­ti­fied and time­ly fi­led com­p­laints re­gar­ding the qua­li­ty of the parts ma­nu­fac­tu­red by us, we re­ser­ve the right eit­her to ta­ke the items back at the pri­ce char­ged or to de­li­ver re­pla­ce­ments. No fur­ther claims on the part of the cus­to­mer shall be ad­mit­ted.

9. Pay­ment
Full net pay­ment is due wi­t­hin 30 days. If the purcha­ser falls be­hind with a pay­ment or we do not re­cei­ve a sa­tis­fac­to­ry ex­plana­ti­on for the de­lay, we have the right to re­fu­se to ful­fil the or­ders or to de­mand pre­pay­ment. A dis­count is on­ly pos­si­ble if all in­voices due have be­en sett­led in full.

10. Re­ten­ti­on of tit­le
We re­ser­ve the right to re­tain tit­le to the items sup­plied by us, ir­re­spec­ti­ve of whe­ther they have be­en ma­chined or fur­ther pro­ces­sed or a com­bi­na­ti­on of the two, up to the com­ple­te ful­film­ent of all re­ceiva­bles that are paya­ble to us for wha­te­ver re­a­son.

The purcha­ser is aut­ho­ri­sed to sell on the item sub­ject to re­ten­ti­on of tit­le on­ly wi­t­hin the or­di­na­ry cour­se of busi­ness and un­der the fol­lowing sti­pu­la­ti­ons:
As se­cu­ri­ty for us, the purcha­ser shall as­sign us his claim against his cus­to­mer ari­sing from the resa­le of the re­ser­ved item on­ly on con­clu­si­on of the sa­les con­tract with the cus­to­mer. No spe­ci­fic de­cla­ra­ti­on of as­sign­ment to us is re­qui­red in each in­di­vi­du­al ca­se. The purcha­ser shall pur­sue re­co­very of the en­ti­t­le­ment ari­sing from the resa­le de­s­pi­te the as­sign­ment to us. We shall on­ly re­co­ver the en­ti­t­le­ments if the purcha­ser fails to ful­fil pro­per­ly his pay­ment ob­li­ga­ti­ons to us. At our re­quest, the purcha­ser shall be ob­li­ged to make the deb­tors of the as­si­gned claims and the claim amount known to us and to in­form the deb­tors of the as­sign­ment. Pled­ges or as­sign­ment of the items as se­cu­ri­ty are not per­mit­ted.

11. Place of per­for­mance and ju­ris­dic­tion
For all de­li­ve­ries and pay­ment, the place of per­for­mance is Her­scheid, place of ju­ris­dic­tion Plet­ten­berg.

12. Ad­di­tio­nal agree­ments
All agree­ments ma­de ver­bal­ly or over the te­le­pho­ne shall not be va­lid un­less con­fir­med in wri­ting. Any con­di­ti­ons other than tho­se abo­ve shall on­ly ap­p­ly if spe­ci­fi­cal­ly ack­now­led­ged by us in wri­ting.

Contact

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Contact details
Crum­menerl GmbH (Of­fice)
Ban­ne­werth­str. 18
58840 Plet­ten­berg
Ger­ma­ny

Crum­menerl GmbH (goods re­cei­ving / goods is­sue / truck ac­cess)
Ban­ne­werth­str. 24c
58840 Plet­ten­berg
Ger­ma­ny

Pho­ne: +49 2391 91796–0
Fax: +49 2391 91796–30
Mail: info@crummenerl-gmbh.de
Web: www.crummenerl-gmbh.de

Contact details

Crum­menerl GmbH (Of­fice)
Ban­ne­werth­str. 18
58840 Plet­ten­berg
Ger­ma­ny

Crum­menerl GmbH (goods re­cei­ving / goods is­sue / truck ac­cess)
Ban­ne­werth­str. 24c
58840 Plet­ten­berg
Ger­ma­ny

Pho­ne: +49 2391 91796–0
Fax: +49 2391 91796–30
Mail: info@crummenerl-gmbh.de
Web: www.crummenerl-gmbh.de

Contact form